FREQUENTLY ASKED QUESTIONS
Got questions? We've got answers!
Find the information you need about your stay with us in the frequently asked questions below. Wondering about check-in times, nearby supermarkets or if your adorable dog can tag along on your vacation? Look no further, as we've addressed these common inquiries and more. Still curious about something not covered here? Don't hesitate to reach out to us! Our team is always ready to assist you.
What are the check-in and check-out times?
Check-in time: 15:30 - 18:00
Check-out time: 9:00 - 10:30
Late Check-In: 18:00-21:00 (6pm-9pm)
A €35 fee applies if you require assistance. Upon self check-in, it will be free of charge.
Check-In after 21:00 (9pm)
Due to the central residential location and our surrounding neighbors, checking in after 21:00 (9pm) is NOT possible.
Early / late check-in and check-out
Only possible upon request and availability, extra fees will apply (€35)
What is the key box?
The key box is only used for self-check-in guests or when the reception is closed. You will receive further details regarding the key box before your arrival. This email clearly shows you where you find your key box ( if necessary ) and the passcode to your designated key box.
The key box can also be used to leave your house key on departure if the reception is closed.
Why do I have to pay a deposit?
We kindly ask you to pay a deposit (150Є), preferably in cash, upon check-in. This is to cover any damages made to your room. Once you check out, our staff will inspect the room. Your deposit will be returned upon check-out after the inspection is clear.
CONTACT US
For further unanswered questions, please fill in the form below. We will get back to you as soon as possible!
